Return & Refunds Policy

At Mira Outdoors, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help with straightforward refunds and returns. Please review the following policy carefully.

1. Return Policy

We accept returns under the following conditions:

• The product must be unused, undamaged, and in its original packaging.
• Return requests must be made within 7 days of receiving the product.
• Only products with manufacturing defects, incorrect items, or damaged during shipping are eligible for returns.

Steps to Request a Return:

1. Email us at [[email protected]] with your order number and reason for the return.
2. Include clear photos of the product, packaging, and any visible issues (if applicable).
3. Our support team will review your request and provide further instructions.

2. Refund Policy

Refunds are issued in the following cases:

• If the product was returned due to a manufacturing defect or incorrect item.
• If the product was damaged during shipping.

Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed in the form of: 

• Cash on Delivery (COD).

Please note:

• Refund processing may take 7-10 business days after approval.

3. Non-Returnable Items

The following items cannot be returned:

• Products damaged due to misuse or mishandling
• Items without original packaging or accessories
• Perishable goods (if applicable)

4. Exchanges

Exchanges are allowed only for defective or damaged items. If you wish to exchange a product, please follow the return steps outlined above. Once the returned item is inspected and approved, we will send you a replacement.

5. Cancellation Policy

Since we offer Cash on Delivery (COD), orders can be canceled before they are shipped.
To cancel your order, contact us as soon as possible at [[email protected]].

6. Contact Us

For any questions regarding our Refunds and Return Policy, please reach out to our support team [email protected].